Frequently Asked Questions


  • What are the services offered by Arrow Cabs?
  • In which cities is Arrow Cabs currently available?
  • What are the payment options available?
  • Can you guarantee pick up times?
  • How do I book a Arrow Cabs?
  • What exactly is one-way drop?
  • What if I have a lot of luggage to be carried during the journey?
  • What happens if my flight is delayed?
  • Do all the hotels & resorts and houseboats featured in your package have western toilets?
  • How do I pay the Convenience Charge?

Arrow Cabs offers a reliable metered taxi service in Coimbatore, Chennai, Madurai, Salem, Trichy, Ooty, Kodaikanal, Kanyakumari and Kerala with a fleet of modern, air-conditioned cars equipped with state-of-the-art GPS communication technology. The service is backed by a 24x7 Call Centre.

We are currently in Coimbatore, Chennai, Madurai, Salem, Trichy, Ooty, Kodaikanal, Pondichery, Kanyakumari, Thiruvananthapuram, Cochin, Wayanad, Munnar, Kovalam, Callicut, Andra Pradesh, Bangalore, Bombay and Delhi. We expect to start operations in other major cities soon.

Payment can be made by Cheque / Demand Draft / Credit or Debit Card. For more information, please contact us.

We are unable to guarantee pick up times, however all our cab companies are investing in this service so it is in their interests to prioritise the work coming via one of our systems. In addition we follow up all customer feedback assiduously.

You can book a Cabs either through Phone or Website.

In a one-way drop booking, you take a transfer from one city to another only for the forward journey. Therefore you do not need to pay for the round trip, if you just need a drop.

When making the reservation, please be clear on your requirements. You have the option to specify number of passengers, number of small and large luggage pieces and any special request. Our goal is to provide you with a quality service at a fair price. Information you provide us enables us to find the right vehicle that matches your requirements.

We always check the arrival times. The driver will wait for all flights and ferry journeys that are delayed and your transfer is provided without any additional charges. We will at all times be informed about your flight details and will collect you at the new time.

YES. All the hotels & resorts and houseboats featured in our tour packages have Western Toilets.

You have to pay this charge to our chauffer along with the fare charges. It will get added automatically in your bill.